Warranty
Two-year lighting warranty
Coverage begins on the purchase date and applies to defects in materials or workmanship under normal installation, use and care.
How we help
Eligible products or parts may be repaired or replaced. When neither is practical, Threedeshu may offer a refund after the product is returned. Replacement parts depend on availability.
What to send
Email support@threedeshu.com with the model, purchase date and clear photos or video.
Coverage limits
Wear, misuse, incorrect installation, unsuitable voltage and improper maintenance are excluded. Professional electrical installation is recommended. Inspect deliveries promptly; damage reported after 30 days may involve customer-paid shipping.